Privacy Policy

Last updated: [Insert date before publishing]

This Privacy Policy explains how [Business Name — not yet incorporated] ("Solobase", "we", "us", "our") collects, uses, and protects your information when you use the Solobase mobile application and website (together, the "Service"). This policy is governed by the law of England and Wales and UK data protection law (UK GDPR and the Data Protection Act 2018).

This is a starting template, not finished legal copy. Before publishing, have it reviewed by a qualified lawyer, confirm every data practice described below matches what Solobase actually does, and fill in the bracketed placeholders.

1. Who we are

[Business Name] operates Solobase. If you have questions about this policy or your data, contact us at connect@solobaseapp.com.

2. Information we collect

We collect the following categories of information:

• Account information: your email address, and authentication details if you sign in with Apple or Google.
• Profile information: name, age, gender, home country, languages spoken, hobbies and interests, bio, and profile/travel photos you choose to upload.
• Personality assessment data: your responses to our compatibility/personality assessment, used to calculate compatibility scores with other users.
• Location information: your current location (city and, where you grant permission, precise coordinates) so we can show you nearby public groups ("Basecamp") and relevant travellers. You can control location visibility in your settings at any time.
• Trip and travel information: planned trips, destinations, and dates you choose to add to your profile.
• Content you create: messages sent in direct chats and group chats, and any content you post to public or private groups.
• Usage information: how you interact with the Service, such as groups joined, filters applied, and general app activity.
• Device information: basic technical data such as device type and operating system, used for app functionality and troubleshooting.

3. How we use your information

• To create and manage your account and profile.
• To calculate compatibility scores and match you with other travellers based on interests, personality, and travel style.
• To show you relevant nearby public groups and travellers via Basecamp and Smart Discovery.
• To enable messaging and group chat functionality.
• To maintain the safety, security, and integrity of the Service, including detecting abuse and enforcing our Terms of Service.
• To communicate with you about your account, updates, and (where you've opted in) product news.
• To comply with legal obligations.

4. Who can see your information

Certain profile information (such as your name, age, bio, photos, interests, and general location) is visible to other users, as intended for a platform designed to connect travellers. You control aspects of this through your privacy settings, including location visibility and a "hidden mode" that reduces your visibility to others.

Private information such as your email address and precise account settings is never shown to other users.

5. Third parties we work with

We use the following categories of third-party service providers to operate Solobase:

• Supabase — our backend database and authentication provider, which stores account and profile data on our behalf.
• Apple and Google — if you choose to sign in using "Sign in with Apple" or "Sign in with Google."
• Push notification and email providers — to deliver notifications and transactional emails.

We do not sell your personal information to third parties.

6. International data transfers

Your information may be processed in countries outside the UK. Where this occurs, we take steps to ensure appropriate safeguards are in place, consistent with UK data protection law. [Confirm actual server/hosting locations with your infrastructure provider and update this section accordingly.]

7. Data retention

We retain your information for as long as your account is active. If you delete your account, we retain your data for 90 days in case you change your mind and wish to reactivate — logging back in during this window automatically restores your account. After 90 days, your data is permanently deleted from our systems.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (see Section 7 above regarding our 90-day grace period).
• Object to or restrict certain processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at connect@solobaseapp.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Children's privacy

[Confirm and state your actual minimum age requirement.] Because Solobase connects users with people they may meet in person, we strongly recommend a minimum age requirement (commonly 18+) for a platform of this nature. The Service is not intended for use by anyone below the stated minimum age, and we do not knowingly collect data from anyone under that age.

10. Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Safety when meeting other users

Solobase helps you find and connect with other travellers, but we are not responsible for the conduct of any user, on or off the platform. Always meet in public places, tell someone your plans, and trust your instincts. Your safety is your responsibility when meeting anyone you connect with through the Service.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email where appropriate.

13. Contact us

If you have any questions about this Privacy Policy, contact us at connect@solobaseapp.com.